Complaints

Pursuant to the Consumer Protection Act, the customer has the right to make a complaint. A complaint is considered valid if it meets the conditions for a complaint in accordance with the Civil Obligations Act and the Consumer Protection Act. The buyer is obliged to return the product to the seller within the agreed time to the agreed address. The seller is obliged to replace the product or return the entire amount paid within 14 days of receiving a valid complaint to the buyer.

 

All complaints are received at the email address: [email protected]

Order cancelation form